While we do our best to ship promptly, delivery dates cannot be guaranteed. Please refer to your tracking number once your order has shipped.

Due to the delicate nature of our products, we highly recommend overnight delivery.

Posh Pretzels is not responsible for melting if overnight shipping is not selected or if outdoor temperatures exceed 60°F.

We cannot be held responsible for delays caused by extreme weather, acts of nature, or carrier issues.

Yes, we reserve the right to substitute products or packaging with items of equal or greater value when necessary.

Each item is individually packed to maintain quality and ensure proper delivery.

We’re sorry, but returns are not accepted due to the nature of our handmade, perishable products.

No. Our treats are made in a facility that uses dairy, nuts, and wheat, and may contain peanuts, tree nuts, nut oils, dairy, wheat, and/or soy.

No, Posh Pretzels is not a kosher facility.